Twitter is placing its plans to remove dormant accounts on hold after users on the platform voiced worries over the accounts of deceased friends and family. The company announced last week that it planned to delete accounts that had not been active in the last six months but clarified on Wednesday, saying that the move would only impact the EU to comply with GDPR.
“We’ve always had an inactive account policy but we haven’t enforced it consistently,” Twitter said in a series of tweets.
We’ve heard you on the impact that this would have on the accounts of the deceased. This was a miss on our part. We will not be removing any inactive accounts until we create a new way for people to memorialize accounts.
— Twitter Support (@TwitterSupport) November 27, 2019
“We’ve heard you on the impact that this would have on the accounts of the deceased. This was a miss on our part,” Twitter said. “We will not be removing any inactive accounts until we create a new way for people to memorialize accounts.”
Facebook ran into similar issues years ago when users wanted a way to memorialize accounts of loved ones.
Twitter also said that it plans on expanding its inactive account policy to apply to regulations around the world. Removing inactive accounts on Twitter presents a unique issue for social media users and privacy regulations, but it also frees up the availability of usernames.